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During National Utility Scam Week, Ameren reminds customers to be watchful of red flags

(WEEK) — It’s National Utility Scam Awareness Week and Ameren is letting its customers know the importance of understanding these scams and the red flags.

Since 2014, Ameren has been tracking utility scams, reporting more than 5,000 incidents and costing customers near $140,000, according to a release by the energy supplier company Monday.

Common utility scams:

  • To steal money
    • Impersonating Ameren representatives and threatening to disconnect utility service if payment is not received immediately to steal money or personal information.
  • To switch suppliers
    • Impersonating Ameren representatives or pretending to be an Ameren partner to get personal information and switch your energy supplier.
  • To rob or harm
    • Impersonating Ameren representatives to gain access to your home with the intentions of harming or robbing you.

If you suspect an impostor, Ameren says to hang up the phone, close the door and call the company at 1-800-755-500.

If someone comes to the door claiming to be a utility worker, ask to see their employee ID.

Drew Veskauf

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